my problem.
ive got a set of plantronics they are really comfortable and light
http://www.plantronics.com/europe_union/en...ypeId=cat120010 (http://www.plantronics.com/europe_union/en_GB/catalog/display_product_detail.jhtml?rootId=cat1200109&prodId=prod440018&productTypeId=cat120010)
but they dont work. its not a problem with the headset as if u hold the pin 1/2 way in both earpeices work [whereas only one works normally , the left].
not a problem with the sound card, as i tryed a sound blaster pci 128 but it still didnt work. im not back to using my old card [aztec audio].
i cant take them back as in my mums very efficient cleaning she chucked away the packaging , with the reciept inside.
i now really need help, as my old headset has given up the ghost and i cant playt with speekers due to the family shouting at me about the noise.
so basically HELP!!!!!!
Silly question, but have you tried plugging them into different ports on the back fo your sound card? Some headset/sound card combos need to be plugged into the speakers socket rather than headphones and vice versa.
Other than that I would guess that the problem described was loose connection/plug fitting. Sorry to not be more help - the Plantronics website lists nothing to help either. :(
TL. 8)
tryd that m8ty
and it isnt a loose fit, it just need 2 be pulled 1/2 way out 2 work properly
If you have to pull it out halfway to get sound in both ears..........usualy means you are reciving a mono signal.. (pulling the jack plug half way shorts out the connections alllowing a signal to go to left and right )
do u get full sound (left and right) on your external speakers ???
If you do then you may have a problem with the cable/plug on the headset
If not i would have a look around "record and playback" options for your OS
But you would have done most of that i am sure :roll:
i have tryed to find the other options in xp to got the other type of singnal b4. i have no idea about the speekers. and im NOT unplugging the head set now i have it balanced perfectly using a bundle of cables and biro and a pack of joss sticks!
1st. Pull it half way out and gunge it into place with a big wad of blue tac so it don't fall out completely (works for sex too). This gets it working in the short term
2nd. Sound's like your headphone jack is buggered so.........
i) Go to a high street store or a trustworthy online store and buy another set.
ii) Make sure the new set works.
iii) Put the old set in the box the new set came in and go back to the shop with the receipt and say they are buggered.
iv) The Sale of Goods Act 1977 states that products sold should be of merchantable quality and fit for the purpose they were designed for. Demand your money back which is your legal right under the above law.
On the slim chance that the shop says they will only swap them you just state you have lost faith in the product and want a full refund. If they still cut up rough then they are breaking the law and you just mention the Trading Standards Office and they crap themselves and cough up.
Bingo new set no problem
This advice comes without warranty and the author will not be held responsible for any consiquences of following this advice, which is not in fact advice at all. :wink:
LOL Neutron, I agree with you.
The jacks fecked, you could do one thing.... but a double jack extension adaper, they seem to fit very tightly and might just make a clean connection. There is a chance your headphone socket in the card is just dirty, so get down on your knees and blow hard!
Otherwise, do what Neuton said, they have to take it back if it's broken and you are entitled to your cash back. I used to work for trading standards and too pleasure out of telling shop keepers they were wrong :lol:
the jack is not feckerd. it fits perfectly.
i cant figure out whats wrong. i cant demande my money back on the sale of goods act as i have lost the reciept, there for they will just laugh at me as there is no evidence i bought it from them.
QuoteGet down on your knees and blow hard!
LOL that is something SS does regularly
Sheepy look at these no sound card needed and usb
http://www.plantronics.com/europe_union/en...odId=prod440042 (http://www.plantronics.com/europe_union/en_GB/catalog/display_product_detail.jhtml?rootId=cat1200109&productTypeId=cat1200109&prodId=prod440042)
gr8, but ive now got this set that i cant get refunded. and they wont work properly
Quotei) Go to a high street store or a trustworthy online store and buy another set.
ii) Make sure the new set works.
iii) Put the old set in the box the new set came in and go back to the shop with the receipt and say they are buggered.
iv) The Sale of Goods Act 1977 states that products sold should be of merchantable quality and fit for the purpose they were designed for. Demand your money back which is your legal right under the above law.
On the slim chance that the shop says they will only swap them you just state you have lost faith in the product and want a full refund. If they still cut up rough then they are breaking the law and you just mention the Trading Standards Office and they crap themselves and cough up.
Bingo new set no problem
lol neutron ill be keepin this in mind.... your sneaky powers surprise me
Yeah I didn't make myself clear I guess.
Of course what your doing is strictly speaking illegal so I need to state that you should not do this ever.
Err but if you did, then you'd end up with a working set of headphones and all your problems solved :twisted:
no i wouldnt.
ive taken them back once already, the same problem with both.
and IVE LOST THE RECIPT.
Sheepy the receipt doesn't matter cause you're getting a new one.
I'll go again .....
You have broke headphones bought from shop A and no box or receipt.
So go to another shop (shop B) and buy exactly the same model headphones. Make sure they work.
Now you have new headphones from shop B and old headphones and a box and a receipt from shop A but you have paid twice.
Put the old headphones in the new box with the new receipt and go to shop B.
Tell the shop B the headphones were sold broken and get your money back.
You now still have new headphones and no box or receipt, and have only had to pay once.
The shop B has obvioulsy taken back a set of headphones that they didn't sell you, shop (the broke ones came from shop A) but they will just send them back to plantronics for a credit, so they're not out of pocket.
Sorted :?:
1 i dont think they r broke. they just dont fit in any saound card i have tryed. ill try a couple more.
i cant afford to go 2 shop b.
Although if two pairs both show the same problem then it sounds more like a software problem.
In XP check
Control panel - Sound Speach & Audio Devices - Change the speaker settings - Speaker Settings/Advanced - Speaker Setup - and set "desktop stereo speakers" or "stereo headphones"
Sheepy you don't actually need the receipt at all. All you need is proof of purchase (which is normally the job of the receipt). So if you bought them with anything other than hard cash then you can provide proof of purchase in the form of your credit card bill, proccessed returned cheque from the bank etc.
Having said that, I think JAS is on the right lines about the mono signal. Check your male jack plug, it should have 2 litle black insulating rings on it if it's a stereo jack and only 1 if it's mono. A mono jack will only give sound to 1 ear if when there's a stereo signal.
Hope it helps.
erm i dont really understand how you can say they arn't working, surely there not mono headphones, god forbid such a thing exists which basically means that the wiring is faulty or your not pushing it in all the way...no pun intended... i have found that in previous cases sometimes there isn't enough space either side of the socket for the headphone jack to fully fit into the card.
Do your speakers have a Headphone socket? you might get a result out of those.
I have to say my sound card is a god send as it has a headphone socket and i can just mute my speakers.
its definatly sterio there r 2 black lines.
i tryed every singe diffrent one on the properties.FBG if i push it in the full way then its seems 2 b a mono signal. 1/2 way out seems 2 short circuit it.
neutron i paid cash, i pay 4 everything case, i dont trust myself with cards.
Have you tried plugging them into another stereo source?
If they're still fubar after you've tried them in your hi-fi for example then they are knackered not your PC.
works perfect in hifi.
Is there a chance you have an onboard soundcard installed alongside a PCI card an haven't disabled the onboard in the bios? Funny thing happen when you forget that. :?
99%shure no onboard sound as there r no bits 2 plug the outputs in to allong the mobo.
Sheepy,
Just double check that the soundcard is inserted correctly......remove and put back in again...........if okay then........
Had a similar problem with a hi-fi some time ago...try this with the mains power OFF!!
Take a Johnson's cotton bud, slightly moisten one end and stick it all the way in the jack plug socket....twist clockwise and counterclockwise and remove...then put in the dry end and again twist clockwise and counterwise......you might see lots of nasty dust and grime specks covering the cotton bud??....if really bad repeat the process again with another cotton bud.
Turn power back on and insert headphones again and see if they now work?.......I know mine did and it's worth a try.
ty 4 suggestions dingo
but no cigar! no change there
it worked for a bit properly!!!
now its back to working in one ear only. dammit
Today i bought a splitter for my sound as when i need to switch to headphones (when missus goes to bed) i dont have to start crawling around on the floor, i also bought 2 3 1/2mm jack extensions and screwed them to the underside of my desk with a metal plate and hey presto no more crawling around ao all i need to do is switch the speakers off and connect headphones. anyway back to the point when i connected it for the first time i only had sound in one ear, it was just down to the jack plug not being pushed in far enough...so give it a good ramming :D :D
Or i suggest buying a splitter aswell and see if that works as it sounds like the jack plug is the problem all it may need is a bit more girth as missus keeps saying :D :D
If your in the market for new headphones you might try Microsoft Sidewinder Game Voice. You plug the speakers into a pad and can switch between speakers and headphones without having to plug or unplug anything. However the headphones are a bit flimsy and all the xtra buttons are pointless...in fact it's crap...don't buy it :wink:
http://www.microsoft.com/catalog/display.a...d=22&site=10511 (http://www.microsoft.com/catalog/display.asp?subid=22&site=10511)
Already got some snd they come with plantronics headset as i noticed last night. but i never liked it so i just left the other bit off.
I use them to, PC world were doing a two for one deal so old the other set on. I don't bother with the hockey puck bit and just plug the headphones straight into the soundcard. They work fine and are nice and clear.
I like to have the buttons lit up, so it all looks high tech and impressive when my mates come round.
I do indeed live both a sad and pathetic existence :roll: