Dead Men Walking

Old Server Admin Section => Archived Topics => Head and Section Admins => Topic started by: Whitey on May 26, 2007, 07:03:05 PM

Title: Lag / Choke on servers
Post by: Whitey on May 26, 2007, 07:03:05 PM
Is there anything being done to try and resolve the lag/choke issues on Boomer/Meathook that we've had over the last few weeks?
Title: Lag / Choke on servers
Post by: Anonymous on May 26, 2007, 07:31:17 PM
I've been trying different networks settings to try and lighten the load that has to be transmitted but the problem is not at the server end, the problem is the poor routes from London into our hosts.

Oh and would whoever keeps stopping the clock.avi on the server please leave it alone as I have found it stopped twice in the last fortnight and that really degrades the server framerate.
Title: Lag / Choke on servers
Post by: Anonymous on May 26, 2007, 09:19:11 PM
I ran a couple of traces from the server to Whitey's IP address tonight as he was getting choke from our server (as was everyone else apart from Blitzy I think). here is the results of the traces:

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

E:\Documents and Settings\Administrator>tracert 81.152.61.149 -d

Tracing route to host81-152-61-149.range81-152.btcentralplus.com [81.152.61.149]

over a maximum of 30 hops:

  1     5 ms     6 ms     1 ms  87.240.129.1
  2    55 ms   219 ms   122 ms  87.240.128.49
  3     5 ms     5 ms     1 ms  87.240.128.1
  4     2 ms     5 ms     2 ms  87.127.236.98
  5     1 ms     1 ms     6 ms  87.127.236.38
  6     1 ms     6 ms     5 ms  194.74.65.57
  7     1 ms     6 ms     3 ms  62.6.201.121
  8     7 ms     9 ms     8 ms  62.6.204.61
  9    13 ms    12 ms    17 ms  62.6.204.54
 10    16 ms    14 ms    17 ms  194.72.17.190
 11    14 ms    17 ms    14 ms  217.32.0.115
 12    17 ms    17 ms    16 ms  217.41.174.53
 13    14 ms    18 ms    15 ms  217.41.174.141
 14    14 ms    16 ms    15 ms  217.41.174.22
 15    19 ms    14 ms    14 ms  217.32.0.166
 16     *        *        *     Request timed out.
 17  ^C
E:\Documents and Settings\Administrator>tracert 81.152.61.149 -d

Tracing route to host81-152-61-149.range81-152.btcentralplus.com [81.152.61.149]

over a maximum of 30 hops:

  1     1 ms     1 ms     2 ms  87.240.129.1
  2     9 ms   240 ms   209 ms  87.240.128.49
  3     7 ms     5 ms     1 ms  87.240.128.1
  4     2 ms     1 ms     1 ms  87.127.236.98
  5     4 ms     2 ms     2 ms  87.127.236.38
  6     3 ms     5 ms     2 ms  194.74.65.57
  7     5 ms     4 ms     2 ms  62.6.201.121
  8     6 ms     8 ms     8 ms  62.6.204.61
  9    17 ms    12 ms    16 ms  62.6.204.54
 10    13 ms    13 ms    13 ms  194.72.17.190
 11    16 ms    18 ms    15 ms  217.32.0.115
 12    13 ms    17 ms    14 ms  217.41.174.53
 13    14 ms    14 ms    14 ms  217.41.174.141
 14    14 ms    22 ms    19 ms  217.41.174.22
 15    14 ms    17 ms    21 ms  217.32.0.166
 16     *        *     ^C
E:\Documents and Settings\Administrator>

As you can see there seems to be a problem with the outbound router from our server :(
Traceroutes in to the server show high pings in London but not at the server router whereas traces out seem to indicate a problem with the router.


Here is pingplotter trace taken at same time and you will see that inbound to the server is fine apart from the appalling ping spikes in the London area.


http://www.sutherlandweb.pwp.blueyonder.co.uk/dmw/meathook.zip
Title: Lag / Choke on servers
Post by: Whitey on May 26, 2007, 10:52:04 PM
Hopefully HV will be able to do something with this then. Thanks BB.
Title: Lag / Choke on servers
Post by: Bastet on May 27, 2007, 09:04:05 AM
Fingers crossed this will lead to a resolution on the problem, as its at a point we are starting to lose (semi) active players due to the ongoing problems, fryday i decided to take a break from CSS due to this.
Title: Lag / Choke on servers
Post by: OldBloke on May 27, 2007, 09:04:45 AM
I can confirm that this is affecting the racing too. I've been trying to get to the bottom of it with people in the LFS forums. Their only suggestion was to try setting the affinity so that LFS was running on a single core. This appeared to improve things but we're still seeing mass disconnects when there's 10+ racers online. Friday was very bad which suggests that it's related to the amount of traffic - LFS+CSS. Let's hope HiV can determine and fix the probs.
Title: Lag / Choke on servers
Post by: Bastet on May 27, 2007, 09:13:36 AM
Agreed, fryday was worse then the rest of the week, i got 4 DC's from CSS, all within a hour, before i tossed in the towel for the night.
Title: Lag / Choke on servers
Post by: Whitey on June 03, 2007, 04:07:50 PM
Has anyone had any updates on this?
We had some horrible lag spikes last night again.
Title: Lag / Choke on servers
Post by: OldBloke on June 03, 2007, 04:27:37 PM
No update but last night was horrendous.

Amazing how the server knows that you're on the last lap of a ten lap race before it chucks you off :ranting2: :frusty:
Title: Lag / Choke on servers
Post by: Anonymous on June 03, 2007, 05:08:41 PM
The annoying thing is its not the server :(
Title: Lag / Choke on servers
Post by: Doorman on June 03, 2007, 05:10:48 PM
I've been fiddling with Welcome screens etc and during the course of that I noticed that I set up the server with 18 guests, 8 admin slots and 22 max cars. The quick ones among you will notice that those figures don't add up. Maybe LFS has been confused when we got to the limit of connections :g: Anyway, I've adjusted it to 22-8-22 and hope it makes a difference.

I should have inserted a ':blush2:' in there somewhere.
Title: Lag / Choke on servers
Post by: Whitey on July 19, 2007, 09:21:40 PM
Quote from: Whitey;191311Is there anything being done to try and resolve the lag/choke issues on Boomer/Meathook that we've had over the last few weeks?

Tonight was terrible, major lag spikes and crap voice comms.  Doesn't go down well just after me telling everyone they need to use their comms more :sad:

I know somethings in the works to resolve the issue but could you please give me some idea of what's being done to sort it or an idea of the timescale.
Title: Lag / Choke on servers
Post by: TeaLeaf on July 19, 2007, 10:20:45 PM
Yes something is being done and it is imminent.  All we can do is ask for a bit more time, it should not be long now.

TL.
Title: Lag / Choke on servers
Post by: OldBloke on July 19, 2007, 10:26:33 PM
Quote from: Whitey;198223Tonight was terrible, major lag spikes and crap voice comms.  Doesn't go down well just after me telling everyone they need to use their comms more :sad:

I know somethings in the works to resolve the issue but could you please give me some idea of what's being done to sort it or an idea of the timescale.

It was a pig. We practice all week for a longer race at 9pm on Thursdays and, quite frankly, it was awful.

Something *IS* happening, Whitey. We are moving our servers to a new provider.

That it not to be mentioned outside of this area of the forum.

I have spoken to TL today about it and we are just waiting for a date to be firmed up. We can't really influence that date to any great degree but we're fairly happy it will be soon. I wish I could be more specific but I can't.
Title: Lag / Choke on servers
Post by: Whitey on July 19, 2007, 10:28:41 PM
Quote from: OldBloke;198231That it not to be mentioned outside of this area of the forum.

Thanks for the update, it won't.
Title: Lag / Choke on servers
Post by: Bastet on July 20, 2007, 09:06:47 PM
Quote from: OldBloke;198231Something *IS* happening, Whitey. We are moving our servers to a new provider.
 
That it not to be mentioned outside of this area of the forum.

Good news, cause its very bad tonight, very much unplayable :crying: and ofc, your secrets save here :)
Title: Lag / Choke on servers
Post by: Dr Sadako on July 22, 2007, 04:33:39 PM
Quote from: OldBloke;198231It was a pig. We practice all week for a longer race at 9pm on Thursdays and, quite frankly, it was awful.
 
Something *IS* happening, Whitey. We are moving our servers to a new provider.
 
That it not to be mentioned outside of this area of the forum.
 
I have spoken to TL today about it and we are just waiting for a date to be firmed up. We can't really influence that date to any great degree but we're fairly happy it will be soon. I wish I could be more specific but I can't.

Cheers OB. Good to know. However, the lag is a pain and we lose people constantly because of it. Do we have any transition alternatives?
 
-Rent a server for 1 (or more) month(s)
-Someone can set up a private server for the transition period
-We play on someone elses server without TCS
Title: Lag / Choke on servers
Post by: Whitey on July 22, 2007, 08:38:52 PM
Quote from: Dr Sadako;198539Cheers OB. Good to know. However, the lag is a pain and we lose people constantly because of it. Do we have any transition alternatives?
 
-Rent a server for 1 (or more) month(s)
-Someone can set up a private server for the transition period
-We play on someone elses server without TCS

I don't see option 3 as an option.
Title: Lag / Choke on servers
Post by: Dr Sadako on July 23, 2007, 12:52:51 PM
http://www.deadmen.co.uk/forum/showthread.php?t=20294
Title: Lag / Choke on servers
Post by: Anonymous on July 23, 2007, 12:56:48 PM
Quote from: Dr Sadako;198629http://www.deadmen.co.uk/forum/showthread.php?t=20294


I saw that but it is the router on the internet side of the server that seems to be giving the problem and not the server itself. Additionally, we only have .NET 2 installed on our server.
Title: Lag / Choke on servers
Post by: Whitey on July 25, 2007, 09:43:45 PM
I assume from the post in the main forum that this is happening at the weekend.  Can you give us any information on who the new provider is?
Title: Lag / Choke on servers
Post by: OldBloke on July 25, 2007, 10:36:12 PM
Quote from: Whitey;199047I assume from the post in the main forum that this is happening at the weekend.  Can you give us any information on who the new provider is?

I believe that only the forums will move this weekend. No other info as yet - even I don't know the new hosting co.:)
Title: Lag / Choke on servers
Post by: Gandalf on July 26, 2007, 07:56:26 AM
This is the first step of the move, however the game servers will be as soon as I can arrange the trip with TL who has kindly agreed to assist with the move.

As for the provider, they've asked to remain anonymous for now but rest assured that they are in a far better position to offer what we need than the existing provider.
Title: Lag / Choke on servers
Post by: OldBloke on July 26, 2007, 06:53:00 PM
Quote from: Gandalf;199073This is the first step of the move, however the game servers will be as soon as I can arrange the trip with TL who has kindly agreed to assist with the move.

As for the provider, they've asked to remain anonymous for now but rest assured that they are in a far better position to offer what we need than the existing provider.

Woohoo! Isn't it exciting :D
Title: Lag / Choke on servers
Post by: Bastet on July 26, 2007, 07:48:24 PM
Aye tis, shrouded and such, i hope we have a good ending come out of the fog :norty: