Dead Men Walking

Forum Archive 2023 => Buyer Feedback => dMw's Community Centre => Community Archive => Aria.co.uk => Topic started by: Anonymous on August 06, 2007, 05:34:34 PM

Title: Poor Support
Post by: Anonymous on August 06, 2007, 05:34:34 PM
I have just tried to get RMA information for some memory which has gone faulty (one of the sticks stops the PC booting if it is fitted).

I was very disappointed to see that Aria do not offer RMA but refer me to the manufacturer of the memory (OCZ). I am now going to have to RMA to the states and may end up getting further customs charges when the memory is sent back to me.

I am NOT impressed with Aria.
Title: Poor Support
Post by: TeaLeaf on August 06, 2007, 06:42:37 PM
If you buy on credit card take the issue to the credit card company.

TL.
Title: Poor Support
Post by: Anonymous on August 08, 2007, 07:34:33 PM
Well OCZ responded promptly and my memory is now in the Netherlands. However it cost me £20 to get it there and aria still haven't got off their behinds and responded to my complaint! Says a lot about a company I guess :sideways: