Hi all,
Just thought i'd point something out for when you next purchase a game.
I bought Cod 4 recently and unfortunately my key code was being used by someone else regularly on another computer and so it was compromised. Luckily the seller was more than generous and gave me a new key code to sort out my problem.
However the response from two activision support clerks from different call centres was rather worryingly when i posed the following question
If i was to go to a shop or online shop and the game arrived but the key didn't work would you give a new replacement key?
Their response was simply that i would need to go and purchase a new key as they did not have any keys to give out.
This was a little worrying but after having a chat with a gentleman from Take Two this evening for their company policy he explained that take 2 take this matter seriously and that they would allot this issue to the relevant department to be tested and a new key would then be allotted.
This is one reason why steam seems the most secure way of buying games. I am not sure what protocols are used be it cd keys or the like but we are able to keep our keys as they can't effectively be stolen as they are linked to an account.
Has anyone else had a similar experience?
Where did you buy the game from?
PEN
If you bought the game new then nobody else should have been able to get the code and the company should give you a refund providing you show the disk and code to them to prove you own it. If it's second hand then you've been scammed, you need to take it up with the person you bought it from, a game publisher can't be expected to sort out all disputes between people claiming to own the game.
The prob (I suspect) is that with these keygens you can get for games someone has worked out the algorithm used by the company to generate the keys, that is used when you install the game to check it is valid, and ripped it off. When you go online it checks the key you have against a central server to make sure that not only is it valid but it's one of the ones they've allocated to a produced copy of the game, and of course that noone else is currently using it. Of course this does mean that occasionally a keygen will not only generate a key that is valid, it'll actually generate one that has been handed out by the official system.
Of course I could be barking up entirely the wrong tree here.
Quote from: Carr0t;253695The prob (I suspect) is that with these keygens you can get for games someone has worked out the algorithm used by the company to generate the keys, that is used when you install the game to check it is valid, and ripped it off. When you go online it checks the key you have against a central server to make sure that not only is it valid but it's one of the ones they've allocated to a produced copy of the game, and of course that noone else is currently using it. Of course this does mean that occasionally a keygen will not only generate a key that is valid, it'll actually generate one that has been handed out by the official system.
Of course I could be barking up entirely the wrong tree here.
could be but it sounds very unlikely that you would actually generate an offical key thats being used considering the amount of possible keys must be huge
Quote from: Penfold;253659Where did you buy the game from?
PEN
Tesco kindly gave me another disc and swapped it over after hearing the issue i was having.