Dead Men Walking

Old Server Admin Section => Archived Topics => Head and Section Admins => Topic started by: Whitey on February 07, 2009, 04:16:26 PM

Title: Download speeds from 77.108.129.49
Post by: Whitey on February 07, 2009, 04:16:26 PM
Do we have something restricting download speeds on the server?

I can get around 100-125kb/s but from other servers (Dr Sadako's as an example) I get around 500kb/s.  I'm not sure if this is anything to do with the fast download problem from the CS servers but I was expecting better.
Title: Download speeds from 77.108.129.49
Post by: Whitey on February 07, 2009, 04:31:00 PM
The fast download functionality is working, as the files being downloaded are the .bz2 files from the webserver.  The issues people are experiencing look as if they are down to the download speeds from the webserver.
Title: Download speeds from 77.108.129.49
Post by: Anonymous on February 07, 2009, 08:32:13 PM
I already checked and the websites are not throttling. I have spoken to Gandy and the switch is forced to 100Mb Full Duplex but NICs are set to Auto, I'm going to set NIC2 on BA4 to 100/FD instead of auto and see if that fixes it. If not I have the newest drivers to install.
Title: Download speeds from 77.108.129.49
Post by: Anonymous on February 07, 2009, 08:34:26 PM
OK 100Mb/Full set on NIC2

Whitey can you test download for me please?
Title: Download speeds from 77.108.129.49
Post by: Whitey on February 07, 2009, 11:02:22 PM
It's still the same. :sad:

I've tried with FTP and it's giving about the same speed.  Can someone else try and download a file from the server and see what speed you get?  

I've asked Kreg to download a map file via the URL and he was limited to about 100kb/s as well.
Title: Download speeds from 77.108.129.49
Post by: Anonymous on February 08, 2009, 12:02:52 AM
Ive updated the software on the NICs on BA4 but it will need a reboot for the drivers to take effect. I think there are people racing so will do it tomorrow morning.
Title: Download speeds from 77.108.129.49
Post by: Doorman on February 08, 2009, 12:13:45 AM
All racers tucked up in their pit boxes. Reboot away if you've a mind to.
Title: Download speeds from 77.108.129.49
Post by: Anonymous on February 08, 2009, 12:52:43 PM
Tried a download from http://files.deadmen.co.uk/ and got around 200k/sec using new drivers on NICs, going to try setting NICs to 100FD again.

Edit: realised that is to .45 so have rechecked on .49 but same values although NIC set differently.
Title: Download speeds from 77.108.129.49
Post by: Gandalf on February 08, 2009, 12:58:28 PM
I'm guessing they're served by IIS? If so, then I take it bandwidth throttling isn't enabled?
http://support.microsoft.com/kb/238145
Title: Download speeds from 77.108.129.49
Post by: Anonymous on February 08, 2009, 01:13:04 PM
Quote from: Gandalf;262467I'm guessing they're served by IIS? If so, then I take it bandwidth throttling isn't enabled?
http://support.microsoft.com/kb/238145

Already checked that.

I've just checked 100FD and Auto, RSS enabled/disabled/, Ethernet@WireSpeed enabled/disabled and it made no difference; the max I could get was about 250kB/sec (about 1.5Mbs) - all tests/changes done on .49 (NIC2)

Neil, can you check that the switch/router is throttling the VLAN?
Title: Download speeds from 77.108.129.49
Post by: OldBloke on February 08, 2009, 01:22:26 PM
If we are being throttled it would explain a lot of the issues we're experiencing at busy gaming periods.
Title: Download speeds from 77.108.129.49
Post by: Anonymous on February 08, 2009, 01:25:42 PM
I just did a test by trying to copy a 55Mb file from BA4 to BA3 (having RDPd into BA3). I couldn't get more that 4% NIC utilisation and it was taking about 10 minutes to copy 55Mb :g:

I tried copying from 77.108.129.45 and from 77.108.129.49 and got the same speed from each although the NICs are setup differently.

I set BOTH NICs to 100Mb/FD and the transfer speeds between the servers are now great. However, the transfer speed over FTP is still pants :(
Title: Download speeds from 77.108.129.49
Post by: Anonymous on February 08, 2009, 01:57:27 PM
All gaming NICs are set to 100Mb/FD

Neil, can you check that all your NICs are set to 100FD and not auto in case that is  screwing with the switch
Title: Download speeds from 77.108.129.49
Post by: Gandalf on February 08, 2009, 05:58:28 PM
Everything is 100FD on all my equipment there.

There is no bandwidth throttling on the firewall at all.
Title: Download speeds from 77.108.129.49
Post by: Anonymous on February 08, 2009, 07:00:50 PM
Quote from: Gandalf;262504Everything is 100FD on all my equipment there.

There is no bandwidth throttling on the firewall at all.

The speeds we are seeing are similar to those that would be experienced on a 10Mb link not a 100Mb link. Could one of the ports on the switch or firewall be working at 10Mb?
Title: Download speeds from 77.108.129.49
Post by: Gandalf on February 08, 2009, 10:17:00 PM
Quote from: BlueBall;262509The speeds we are seeing are similar to those that would be experienced on a 10Mb link not a 100Mb link. Could one of the ports on the switch or firewall be working at 10Mb?

It's possible but that would be a hardware fault. They are all showing as 100MB FD on the screen.

I'll do a reset on the firewall first thing in the morning to see if that wakes it up. If not I'll get the wire swapped to a different port.
Title: Download speeds from 77.108.129.49
Post by: Gandalf on February 09, 2009, 08:59:58 AM
ok, ports reset on the firewall, I've also escalated this to our hosts incase something is amis there.

everything checks out with my equipment so it should be zipping along.
Title: Download speeds from 77.108.129.49
Post by: Anonymous on February 09, 2009, 09:48:46 AM
Cheers Neil. A quick FTP test gives about 250kBps (about 2Mbps) so still low I guess. :(

I just tried downloading a map from Sadako's mirror and got 1.3MBps (about 13Mbps) so definitely something askew with our setup; the question is: where? :blink:
Title: Download speeds from 77.108.129.49
Post by: Whitey on February 11, 2009, 07:50:14 PM
Thanks for all the work tracking down the issue, I'm getting 300kb/s map download speeds now, much better :)