I'm having a bit of a spring clean and want to sell some stuff which I no longer want / wear / use.
One of bits I'm selling is a relatively expensive (Rolex) watch which I thought I'd put on ebay but am worried about all this fraudulent stuff and bidders from Malaysia etc and not being paid etc.
What's the best way for me to sell it? Do most people want to pay by paypal and is it the most secure? Once someone has paid via paypal is that it - 100%?
Thanks
Paypal is considered the most secure by ebay as both the buyer and seller is protected. Generally, ebay frown on any method other than paypal and it's only really businesses with their own PDQ process that show other payment methods.
Even cheques are not secure any more. You could always accept cold, hard cash but that means having the buyer collect. Something you may not want to do.
However you 'may' have difficulties selling the watch on there as ebay do remove a lot of listings if they even think they are knockoffs.
Not having owned a Rolex I don't know how you can prove it's original, but I guess they come with a certificate or something. Anything you can do to prove it is genuine should be included in the images and description.
Make sure that you put in some photos of the items, they're free for the first one although I was selling an item once and put in 7 photos at no extra charge.
If you have a lot of items, you should download and install the eBay "Turbo Lister" (http://pages.ebay.com/TURBO_LISTER/), so you can list all your items off-line and then synchronise them with your account. There's also a handy Description Builder in the program that you can use. It also calculates the eBay fees before you upload your items so you don't get any surprises. (there are fees for things like, item subtitle fee, Gallery fee, etc.)
If you are using PayPal as a seller, they charge you fees on each payment. Buyers are not charged PayPal fees. Seller fees are high, between 3.1/2 & 5%.
Hope this helps.
When using Paypal make sure the user has a verrified address before posting. If they do and you send recorded delivery you're covered.
Have a read of my ebay guide its somewhere on this forum.
Bit out of date but take that as a general rule of thumb.
Your listing will be free if you start it off as 99p with no reserve.
Also the fees you pay for ebay at least to list your item will be far cheaper now that they have decreased the amount you need to pay.
Paypal will charge you a certain percentage too for buyers sending you their monies.
For £140 i lost around £9 in ebay and paypal fees before the new rules.
I haven't had any problems as long as your polite and keep them up to date with where their package is thats fine.
if its a valuable item send it special delivery or at least recorded so you know it got there.
For something cheap and cheerful send it with a free proof of postage.
I prefer to send all my bits via royal mail for convenience more than anything.
Be aware that if a buyer is unhappy and you think you have done everything in your power to be a good seller and they leave negative feedback the new rules mean that you are unable to leave feedback for the buyer.
another point i just remembered is that a known friend on this forum sold or was selling an item on ebay without payapl as an option and asked for cash on delivery. Ebay removed his item and gave him a strike on his account. Have a read into whether pay on delivery is allowed.
Quote from: GhostMjr;271585Be aware that if a buyer is unhappy and you think you have done everything in your power to be a good seller and they leave negative feedback the new rules mean that you are unable to leave feedback for the buyer.
I'm still leaving feedback for the buyer, but only until they have left feedback to me (seller) first, otherwise you can be caught out
Quote from: Snokio;271593I'm still leaving feedback for the buyer, but only until they have left feedback to me (seller) first, otherwise you can be caught out
How's that work then? If they've bought and paid for the item (and you've not tried to rip the buyer off or mis-represented the item) then they have completed their contract with you and all you are leaving feedback for is their performance as the buyer (i.e. quick payment, etc), not to get involved in a tit-for-tat exchange of negative feedbacks.
I don't use ebay as I think the fee's they're charging are unrealistic.
thanks. Yes, I can prove it's legitimate all certificates and receipts from Authorised dealer etc - Hell it's even had a service by Rolex recently and I'm pretty sure they'd be straight on the phone if it was hookey lol.
Quote from: GhostMjr;271585For £140 i lost around £9 in ebay and paypal fees before the new rules.
Crikey. I'll need to check that.. 6.5% or thereabouts is ridiculous. I would reasonably expect to get around £2,200 for the watch but I ain't gonna pay £150 for the privilege of selling it on Ebay (and then the extra fees for getting the cash out of Paypal) :blink:
edit: Looks like it's capped at £40 which, at approx 2%, is worthwhile. I could sell it tomorrow to a shop but I'd take a hit of about £300 over the price I could get on ebay so it's worth hanging on I guess. Bizarrely it's worth the same/a tad more since I bought it as Rolex have just dumped a £400-£500 price hike across their entire range - yay.
Quote from: target;271604How's that work then? If they've bought and paid for the item (and you've not tried to rip the buyer off or mis-represented the item) then they have completed their contract with you and all you are leaving feedback for is their performance as the buyer (i.e. quick payment, etc), not to get involved in a tit-for-tat exchange of negative feedbacks.
I don't use ebay as I think the fee's they're charging are unrealistic.
It was all based on negative feedback really, and on this occasion, the customer paid for the goods and delivery, I posted the item and left feedback saying 'quick payment, thanks' he then contacted me a few weeks down the line saying he hadn't received the item, and he hadn't left me feedback yet, so in the fear this would of given me negative feedback, I had to give a full refund (it was only a very cheap item and no POD), having negative feedback will effect your sales, especially if you haven't got many feedbacks in the first place.