Hi all, just to let you know - I have managed to lock myself out of my account. So, I thought I'd share whats happened, and hopefully this will not happen to anyone else - so at least some good may come of this situation. I think this is a result of me updating my iphone os. I updated the ios to the new one, and then saw that I needed to update my app's, did all that, thought I'd sign onto mobile log in, which I tried to do, it was then that I had the message your account has now been locked due to suspicious activity. Got home, tried to access battlenet from my pc and same message - locked due to suspicious activity. So, followed the steps for unlocking only to find out, I hadnt updated my mobile number with Blizzard, and therefore the un-lock code has gone to a number I no longer own or have access to the SIM card ( I know I destroyed the old SIM ). So, Ive had to ticket Blizz, in hope that there is some other way of unlocking my accounts. Last time I got locked, I had to send them a scan of my passport, what an utter pain in the buttocks.
Hopefully see you all soon, if not I'll post to abscence thread.
hugs
Ayla/zolena
xx
I had almost the same happen to me, where my phone was unavailable for a while. I just sent in a post at their account support team and they fixed it within minutes. Just attach your passport/driver's license in your first message and they won't have to get back to you (which is the part that sometimes takes a while).
Good luck! :)
Good luck with that! If it is any consolation, they do seem very much faster with this sort of thing these days - and hopefully you kept a copy of the scanned passport in your email or on your PC!
Yeah, when I raised a ticket I attached a copy of my passport (lesson learnt from last time), thought that might hurry them up a little. Still waiting on their reply/help, but its only been a couple of hours. I may actually ring them, Ive had more success previously when I've spoken to a person, now just got to find the numbers for blizz :)
You have 24 hours before the rattling begins... 36 hours and the headaches and stomach cramps kick in
Don't divulge to your family that your not on it they will take it as a sign that now is the time for "intervention" and will be booking you a spot on Jeremy Kyle
Happy to help :P
I had this about 6mths ago...it was sorted in about 2 hrs once I sent a pic of my passport...hope to see you soon hun