Windows Live Messenger

DaRkLiGhTeR · May 13, 2009, 03:46:16 PM

Right i need you peoples help i have this problem where i cant actually sign in when using the latest version of messenger, it comes up with the error code 8007000e and yes ive searched all over the internet, so im currently using msn 7 cos its the only one i could remember but if one of you you could come up with a solution id give you cake.

ive already tried completely uninstalling msn and deleting anything remaining, deleting the temp folders, deleting my account from my msns memory, restart the pc pretty much everything i could find on the internets. i had this before and only way i could stop it was reformatting which i really cant be bothered to do so please help

delanvital · May 13, 2009, 04:30:19 PM

did this by any chance happen after updating Internet Explorer (fx upgraded to v8)?

I can see most of the solutions offered via google are deleting temp etc. which you seem to have done already. There is this one though, quite amazing if it is only that but hey ho, worth a shot:

Quote3. Fix for Error Code 8007000e :

To fix the error 8007000e MSN Messenger check that you have internet connection and you do not have the option of Internet Explorer "Work offline."

To do this:

1. Open an Internet Explorer window and click the "File".

2. This opens a menu. At the bottom make sure the option "Work Offline" is turned off (without a tick on the left).

3. You may need to restart your computer to make sure that everything returns to work properly.

If the problem persists reinstall Internet Explorer and check if you have to install updates Visit Windows Update at http://windowsupdate.microsoft.com.

DaRkLiGhTeR · May 13, 2009, 04:41:39 PM

ive done the work offline thing but ill try the update and get back to you

T-Bag · May 13, 2009, 05:54:27 PM

Are you behind a proxy? You might have unselected use internet explorer settings.

Have you tried resetting your router? I sometimes can't connect when my internet is being really slow. A quick reset usually does the trick.

GhostMjr · May 13, 2009, 05:59:52 PM

Usually i send an email to windows live messenger technical support.

They get back to me with one reply per day usually.

Its hard to find the help page but here it is:

https://support.live.com/eform.aspx?productKey=wlmessenger&ct=eformts&scrx=1

Jabbs · May 13, 2009, 06:05:12 PM

Did you say you are using version 7? Cos that is WAY old! Windows Live Messenger is at version 14 now

DaRkLiGhTeR · May 13, 2009, 06:12:37 PM

Quote from: T-Bag;275918Are you behind a proxy? You might have unselected use internet explorer settings.

Have you tried resetting your router? I sometimes can't connect when my internet is being really slow. A quick reset usually does the trick.

im gonna feel really stupid if resetting my modem fixes it but its only mine that wont sign in my junk account etc will sign in and no im not behind a proxy and dont use IE at all so i havent changed the settings

P.S. just updated using the update thingy and it doesnt work

EDIT: resetting didnt work so im back to msn 7 for the moment while the msn thingy gets back to me

GhostMjr · May 13, 2009, 06:25:21 PM

Actually this error code reminds me of one i had a while back

Make sure you have got avg linkscanner disabled and webshield if you have avg 8 installed.

This was the solution they provided me with anyway

no peanuts · May 13, 2009, 06:54:42 PM

try aMsn and see if you have the same issue.

DaRkLiGhTeR · May 13, 2009, 07:45:59 PM

Quote from: GhostMjr;275928Actually this error code reminds me of one i had a while back

Make sure you have got avg linkscanner disabled and webshield if you have avg 8 installed.

This was the solution they provided me with anyway

i dont use avg so thats not the problem might try a virus and spyware scan...