Pm storm in a teacup

[JonnyAppleSeed]

Hey Jas,

I need a couple of minutes of your time, becouse there's something  that's troubling me since yesterday.
Yesterday, during the raid, i realized that the raid environment was not  the one i was used (spoiled?) to. Above all, i'm talking about officers  attitude towards raid members. A very unpleasant (to make an  understatement) moment was when **** shouted being ruder than most pugs  i've been into, but the worst was when noone of the other officers said  anything to mitigate the effect of such behavior. So i realized that  meant the officers and you in particular as guild leader both approve  and encourage this attitude. So much for the "friendly and mature  environment" the guild claimed to aim at.
So i made what i didn't in 5 years as player of WoW: i muted an officer,  i muted ****. The environment suddenly was easier, a lot less tense, and  much more friendly. I even took my time between a pull and another to  joke with jim and some other. When we reached saurfang, i really focused  a lot more without **** pointless and rude blabbering. I saw clearly  what was happening, and i imagined how **** would have vent his  frustration on the healers for not letting people die/letting people die  after the 2nd mark. But i could not care less.
I was aware of the problem, and i guess ****could have realized it if he  wasn't too busy shouting at people and blaming the healers. The problem  was that sector (the 3rd mark who was killed a few seconds after being  marked) was not covered by enough healers, in fact only you could have  reached him (he was out of range from me, so boonity was out of range  too, and luna was dead, while bell was focused on tanks and melee  group), and one healer alone cannot hold a marked person without time to  prepare the job, for example you have to put your serie of hot on him, i  have to prepare the beacon and start the big heals (the initial  preparation takes about 4 seconds, more than enough to kill a marked  person).
Of course **** could have asked the healing officer about the problem,  but that's what a calm, mature and polite person would have done (what  an officer worth his role would have done, in short), but i'm aware that  is much more easy and gratifying to shout at people to vent out your  real life frustration and a whole day stress, just becouse you think you  can and they're not supposed to argue back.
However, as i said, i had **** on mute, so all i did was organizing with  bell and the others the healing and preparing myself for the next round,  without distraction.
Since i had so many benefits, i inform you that from now on i'll mute ****as soon as i log on ts: i've never tolerate rudeness in any form and  from anyone, and will not start for a game intended to be fun.
I will unmute **** when i'll grow back the patience it took me to endure  him until yesterday, but it will not happen anytime soon.

Now i cant think of a point in the night where somthing was said on TS to upset anyone.  Tho its somthing to keep in mind :blink:

[FatBob]

i'm guessing the mail was from tirk ?
 
please share via pm if needed who the **** **** is pls you ****
 

[TeaLeaf]

Part of the 'friendly & mature' referred to here means you don't go putting officers on mute.  The member has to unmute the officer and the officer has to listen to the complaint, but the bottom line is he *has* to unmute or you cannot raid with him in th group as he becomes a liability.  So first thing first, you have to go back and say that as a mature person the member has to unmute and allow the officers to consider & act on a complaint, not let the member take unilateral action to suit their own personal needs when it damages the raid.

The member is also taking the **** with the description 'approve & encourage'.  If the member is mature they'd explain the problem in detail and then ask for it to be dealt with.  Instead you have a heavily biaised PM with lots of frustration but little maturity.  Think about how he (the member) could have PM'd you with an issue and asked for help with it.  I think he needs a PM back to remind him of how he *could* have done it and then reflect on how he has done it.

Finally, the council is mature, so it needs a name attached to it Jas.  The officer concerned should know.

My 2 cents is that you need to go back and explain that:

-mature people speak to us after the raid and ask for problem resolution help and then allow the ocuncil to sort it.
-mature people speak to the officer concerned and ask for the problem to be resolved
-mature people do not just say 'screw the raid' and hurt the healing by putting people on mute unilaterally.
-the officer concerned needs to know who it is and consider if they are acting appropriately
-council need to consider if raid behaviour of all is appropriate, not just officers.

I get the impression that the member has more of a personal relationship problem here if nobody can recall anything untoward being said.  there was no need for a ramped up PM, just a simple request to you Jas for help, or even a request to the officer direct to sort it.  I'd reply as such and ask for details of what was actually said, when, by whom etc.  I was in a raid the other night and noticed nothing untoward myself, so we need to know what this member is objecting to and acting on unilaterally.  Otherwise you're being held hostage.....

[TeaLeaf]

Damn that reply sounds harsh upon re-reading.  But i was trying to explain that I think the problem lies with the member too and he/she has not acted correctly either.

[Michelanio]

to be honest I think that pm might refer to me... I was shouting a bit on the healers for keeping the people with the marks alive when we normaly let them die and we havn't made any changes to that from what I recall so was a bit mad at them. But since people have problems with me shouting at people I just mute my mic during the raids and shut the F*** up and just do as I'm told...

[TeaLeaf]

I'd also point out that one healer is more than enough to cover a mark.  If you need more than one healer to cover one mark then the healer is doing something badly wrong.  A single paladin can cover 2 marks with ease, including the GCD to set up beacon.  So whoever sent the PM is not playing their class correctly if they think that more than one healer is needed per mark.  If that were the case you'd see raids with 14 healers in it for a Saurfang kill -and that aint happening!

Posted a general tactic note which might be read by said member.

[JonnyAppleSeed]

I was more concerned that I had missed something but after talking to people last night nothing was said out of turn ... I'm at a loss as to where it comes from

[TeaLeaf]

Ask the member what specifically was said.  Tell him you can't act on a complaint if he doesn't tell you what he is complaining about.  And then get him to unmute xxxx or stop coming to raids.