Details Battle net

[KKND]

Is there any way to recive my details back from Battle net.
it wont accept my old email adress any more and it also seems my pw wont work any more.

[Niel]

Mmmmm......hacked ? You use an authenticatior ?

[KKND]

I did in the past yes.

[Tanales]

Isnt there a secret question you can answer and get access again?

And there has to be some way of contacting the ppl in charge of accounts if not?

[KKND]

The secret works if your email adres got accept but it wont work any more with my old one that used then.

Verstuurd van mijn GT-I9300 met Tapatalk

[TeaLeaf]

Contact Blizzard Support by telephone and go through it with them.  They will probably want you to fax or email ID to prove ownership of the account, but they are also remarkably quick now to recover accounts that have been lost/stolen.

[KKND]

Contact Blizzard Support by telephone and go through it with them.  They will probably want you to fax or email ID to prove ownership of the account, but they are also remarkably quick now to recover accounts that have been lost/stolen.

Okay done so far good but now im getting this  Authenticator value invalid.

[KKND]

Think i know why its not working the Authenticator is on my new phone i have now.
I did reset the serial code but still not working.....removing the Authenticator from my account also not working as it wants me to put code in for disable it lol.

[TeaLeaf]

Still got the old phone?    Switch the SIM back, resynch the authenticator and you're sorted.   Then got to Battle account, remove authenticator, then reapply authenticator from the new phone.

Otherwise, continue with your support telephone call.  They can fix it.

[KKND]

Sorted now thnx.