HDD dead!

Started by Sn00ks, February 02, 2010, 12:01:56 PM

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Sn00ks

I powered up my PC after returing from holiday it didn't work. It can't see the HDD. It is a Seagate Barracuda 7200 1TB. I bought in on the 24/10/2008.
I can hear and feel that the disk is spinning up and what sounds like the heads moving, but the drive is not seen during POST and the system thinks there isn't one. :crying:
 
I've contacted OverClockers about it and am awaiting their response but in the meantime I thought I'd ask if anyone here had any ideas? Or do I just need to get a new drive and rebuild? Last backup was in October :sad:
I do exactly what the little voices tell me to.

PC Specs:- Black box with some fans that go whirrr, a few lights, things inside that get warm, headphones, keyboard (a clicky one), mouse (with buttons and no squeak), disks (2-off SSD and HDD) and a monitor of sufficient proportions.

kregoron

sounds odd that it isnt visible, but then again if the PCB is dead, it wouldnt.. do you have S.M.A.R.T enabled?
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Sn00ks

Nope didn't have SMART installed.
I do exactly what the little voices tell me to.

PC Specs:- Black box with some fans that go whirrr, a few lights, things inside that get warm, headphones, keyboard (a clicky one), mouse (with buttons and no squeak), disks (2-off SSD and HDD) and a monitor of sufficient proportions.

kregoron

you could try enabling SMART and plugging in the disk again, might even just be dust in the cable connectors or whatever, or try swapping ports on the motherboard..
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Jabbs

Might be worth trying a HDD diagnostics tool to see what comes up.  There might be s Seagate tool for the purpose.

You might want to chuck the drive in another pc and run chkdsk too
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Sn00ks

Quote from: kregoron;303143you could try enabling SMART and plugging in the disk again, might even just be dust in the cable connectors or whatever, or try swapping ports on the motherboard..

Is SMART a BIOS thing on the mobo? I thought it was something you had to buy and have running on the PC?
 
How can an HDD diagnostic tool work if the disk isn't visible?
I do exactly what the little voices tell me to.

PC Specs:- Black box with some fans that go whirrr, a few lights, things inside that get warm, headphones, keyboard (a clicky one), mouse (with buttons and no squeak), disks (2-off SSD and HDD) and a monitor of sufficient proportions.

kregoron

Quote from: Jabbs;303146Might be worth trying a HDD diagnostics tool to see what comes up.  There might be s Seagate tool for the purpose.

You might want to chuck the drive in another pc and run chkdsk too

its kinda difficult to do with the drive not being detected by the bios ;)
But seagates own diagnostics might be able to do so.


Ye S.M.A.R.T is enable in your bios, Self-Monitoring, Analysis, and Reporting Technology
With missing drives SMART can sometimes show the cause of it missing or being left out in the POST.
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Jabbs

Quote from: kregoron;303151its kinda difficult to do with the drive not being detected by the bios ;)
But seagates own diagnostics might be able to do so.


Yeah, what that Jabbs guy said ;-)
Start Folding and get yourself one of those nice new badge thingies, it\'s a good cause.  Check out the stats

[email]jabbs@deadmen.co.uk[/email]

Sn00ks

I tried Seatools in DOS from a bootable CD and nix. Couldn't get past the load screen where you click on 'I agree'. Mouse and keyboard unresponsive, tried with PS2 bits too. Did notice that there was no disks showing in the background.
Also tried the disk on a different SATA cable and connector, still nada.
 
RMA'ing it back to Seagate.
I do exactly what the little voices tell me to.

PC Specs:- Black box with some fans that go whirrr, a few lights, things inside that get warm, headphones, keyboard (a clicky one), mouse (with buttons and no squeak), disks (2-off SSD and HDD) and a monitor of sufficient proportions.

delanvital

Quote from: Sn00ks;303230I tried Seatools in DOS from a bootable CD and nix. Couldn't get past the load screen where you click on 'I agree'. Mouse and keyboard unresponsive, tried with PS2 bits too. Did notice that there was no disks showing in the background.
Also tried the disk on a different SATA cable and connector, still nada.
 
RMA'ing it back to Seagate.

Do you happen to have another PC to give it a whirl in? And have you tried another cable and/or SATA-port?

Sn00ks

Quote from: delanvital;303235Do you happen to have another PC to give it a whirl in? And have you tried another cable and/or SATA-port?

Yup, yup and yup and no, no and no was the result :sad:
I do exactly what the little voices tell me to.

PC Specs:- Black box with some fans that go whirrr, a few lights, things inside that get warm, headphones, keyboard (a clicky one), mouse (with buttons and no squeak), disks (2-off SSD and HDD) and a monitor of sufficient proportions.

Sn00ks

Well the replacment disk is due to arrive tomorrow.
The rebuild starts here.
So should I set the disk to ahcp (or somthing like that) before I start the install?
I do exactly what the little voices tell me to.

PC Specs:- Black box with some fans that go whirrr, a few lights, things inside that get warm, headphones, keyboard (a clicky one), mouse (with buttons and no squeak), disks (2-off SSD and HDD) and a monitor of sufficient proportions.

kregoron

AHCI?

AHCI is required for NCQ and such other awsome features and is enabled in BIOS ;)

and yes its a good idea to set it for AHCI before installing windows, as windows gets silly if you change it after, tho there is a fix to change it when windows is installed
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Dingo

The disk is not dead, it's just sleeping......:D
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Sn00ks

Looking at the Gigabyte site, which is what my mobo is, I notice that there is a SATA2 AHCI/RAID driver. To install it I need to interrupt the Windows install and load the driver from a floppy. I don't have a floppy! (drive that is)
 
As Windows 7 is supposed to support AHCI do I need to install the Gigabyte drivers?
 
Or do I just not bother with AHCI and leave it as is?
I do exactly what the little voices tell me to.

PC Specs:- Black box with some fans that go whirrr, a few lights, things inside that get warm, headphones, keyboard (a clicky one), mouse (with buttons and no squeak), disks (2-off SSD and HDD) and a monitor of sufficient proportions.