Messages

Aquilifer You are quite right.

We have had some feed back from Cisco regarding the failure.

It would appear that the failure with one of the processing engines was so severe that it actually damaged the back plane of the chassis (6509 chassis for those of you interested) and the other processing engine. (SUP 720 3BXL II)

I personally thought that the chassis was totally passive, however cisco said that this is largely the case but not completely true. there are some active electronics involved.

The router started showing significant signs of mis-behaving at about 4.00am but I think I may have pushed it over the edge when I powered it completely off for a few mins and then back on. At that point it was never the same again.

Cisco were convinced that it was a software / configuration issue and beleived that it was totally possible to get it up running on the second processing engine but our efforts proved fruitless and the unit was pronounced dead at about 7.00am.

Well moving forward we are fully operational again and I / We  are very grateful for your support.

My appologies for any inconvenience.

I am good until about 22.00 - 23.00 most nights.

Hi All

Can a mod call my office number 0845 00 456 00 when the problem occurs again.

I would like to investigate where the issue really lies.

Lets get this bug nailed !!

Thanks

Regards

Mark @ Brightstar

Hi All

I know this thread is a bit old, but, I have only just noticed it.

A note about ping and ICMP packets through our network.

ICMP Packets are not Express Packet Switched, they are in fact Fast Switched.

This means that the packets are handled in software as opposed to hardware within our routers. And this means that they are treated with the lowest priority.

Packet loss of ICMP packets can be artifically induced by simply having too many people running ping plotter at the same time or having the ping rate too high as seen in the plot at the top of this post.

Regards

Mark

There is loads of bandwidth available.

There must be something else going on.

I will check in to it today.

Hi All

Just registered on the Forum. I thought I would take a peek at what was going on over here.

Excellent News !!

Everyone seems happy with Servers & Network

Regards

M_a_r_k_o @ BrightStar