Error 1719 - Help if you can please

Started by Dexterous, August 25, 2014, 01:02:45 PM

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Dexterous

August 25, 2014, 01:02:45 PM
Hi guys, I have downloaded the voice attack installer to use in star citizen but when I try to run it a message pops up saying "Error 1719. Windows installer service could not be accessed. Contact your support personnel to verify that it is properly registered and enabled."

I'm on Windows 8.1 Pro - 64 bit

I'm stumped in terms of what to do and so is Tealeaf, any help you could lend me would be greatly appreciated.


- mega
"This team composition is draining my will to live" - Fellow Overwatch Players

OldBloke

#1
August 25, 2014, 01:27:28 PM
Have you tried running the installer as an administrator?
"War without end. Well, what was history if not that? And how would having the stars change anything?" - James S. A. Corey

TeaLeaf

#2
August 25, 2014, 01:38:21 PM
Yep and we got the same error.

Also tried /sfc scannow and reregistering & restarting the net service stuff as I found some web pages linking to NET file corruptions.

I have it installed on the same software as Mega and it works fine for me.
TL.
Wisdom doesn\'t necessarily come with age. Sometimes age just shows up all by itself.  (Tom Wilson)
Talent wins games, but teamwork and intelligence wins championships. (Michael Jordan)

OldBloke

#3
August 25, 2014, 01:43:34 PM
Does it require .net framework?
"War without end. Well, what was history if not that? And how would having the stars change anything?" - James S. A. Corey

TeaLeaf

#4
August 25, 2014, 01:45:33 PM
No idea, it was linked to the error so I thought it worth a try as I was otherwise stumped.
TL.
Wisdom doesn\'t necessarily come with age. Sometimes age just shows up all by itself.  (Tom Wilson)
Talent wins games, but teamwork and intelligence wins championships. (Michael Jordan)

TeaLeaf

#5
August 25, 2014, 03:02:34 PM
Quote from: OldBloke;387323Does it require .net framework?

Just read the notes, Net Framework v3.5 is a requirement for VA.
http://www.voiceattack.com/files/voiceattackhelp.html
TL.
Wisdom doesn\'t necessarily come with age. Sometimes age just shows up all by itself.  (Tom Wilson)
Talent wins games, but teamwork and intelligence wins championships. (Michael Jordan)

AndyBee

#6
August 25, 2014, 10:38:45 PM
I've never had a problem with VA but by all accounts the VA Forum is moderated by the guy who actually wrote it and he is supposedly excellent and very hands on with any problems, if your still having no luck I'd head there next.

TeaLeaf

#7
August 26, 2014, 08:07:08 AM
Posted to the support forum, thanks for the suggestion :)
TL.
Wisdom doesn\'t necessarily come with age. Sometimes age just shows up all by itself.  (Tom Wilson)
Talent wins games, but teamwork and intelligence wins championships. (Michael Jordan)

Dexterous

#8
August 27, 2014, 08:46:26 PM
Thanks for all the helpful comments - We eventually fixed it by reinstalling Net Framework, I'm not sure what exactly what the problem was as I had the same version I installed again but it worked and that's the point! ;D
"This team composition is draining my will to live" - Fellow Overwatch Players

Twyst

#9
August 27, 2014, 11:57:22 PM
There are two versions of .net -  client and full. Most .net standalone apps just need client but some enterprise grade stuff needs full of which VA might.q

TeaLeaf

#10
August 28, 2014, 07:20:36 AM
Just for reference in case anyone else has this problem, this was the NET framework we reinstalled:

http://www.microsoft.com/en-us/download/details.aspx?id=42642

And the zip version of the VA installer we used:

http://www.voiceattack.com/FileSend.aspx?id=VoiceAttack1554.zip
TL.
Wisdom doesn\'t necessarily come with age. Sometimes age just shows up all by itself.  (Tom Wilson)
Talent wins games, but teamwork and intelligence wins championships. (Michael Jordan)
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