How good is technical support?

[GhostMjr]

I found a technical support site with some past questions from customers some are hilarious!

technical support humour

[DarkAngel]

Actual dialog of a former WordPerfect Customer Support employee:
- "Ridge Hall computer assistant may I help you?"
- "Yes, well, I'm having trouble with WordPerfect."
- "What sort of trouble?"
- "Well, I was just typing along, and all of a sudden the words went away."
- "Went away?"
- "They disappeared."
- "Hmm. So what does your screen look like now?"
- "Nothing."
- "Nothing?"
- "It's blank it won't accept anything when I type."
- "Are you still in WordPerfect, or did you get out?"
- "How do I tell?"
- "Can you see the C:\ prompt on the screen?"
- "What's a sea-prompt?"
- "Never mind. Can you move the cursor around on the screen?"
- "There isn't any cursor: I told you, it won't accept anything I type."
- "Does your monitor have a power indicator?"
- "What's a monitor?"
- "It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?"
- "I don't know."
- "Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?"
- ".....Yes, I think so."
- "Great! Follow the cord to the plug, and tell me if it's plugged into the wall"
- "......Yes, it is."
- "When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?"
- "No."
- "Well, there are. I need you to look back there again and find the other cable."
- "Okay, here it is."
- "Follow it for me, and tell me if it's plugged securely into the back of your computer."
- "I can't reach."
- "Uh huh. Well, can you see if it is?"
- "No."
- "Even if you maybe put your knee on something and lean way over?"
- "Oh, it's not because I don't have the right angle - it's because it's dark."
- "Dark?"
- "Yes-the office light is off, and the only light I have is coming in from the window."
- "Well, turn on the office light then."
- "I can't."
- "No? Why not?"
- "Because there's a power cut."
- "A power... A power cut? Aha! Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in ?"
- "Well, yes, I keep them in the closet."
- "Good! Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."
- "Really? Is it that bad?"
- "Yes, I'm afraid it is."
- "Well, all right then, I suppose. What do I tell them?"
- "Tell them you're too stupid to own a computer."

That one is true the girl got fired for it bloody brilliant tho  :lmfao: .

I feel it funny when im asked were's the "any" key

Just shows most people havent got a clue about pc's, sad really.

[Jamoe]

Originally posted by DarkAngel@May 2 2005, 09:42 PM

Just shows most people havent got a clue about pc's, sad really.

[post=83274]Quoted post[/post]

[/b]

I bet they see it the over way around.

[Anonymous]

Originally posted by DarkAngel@May 2 2005, 09:42 PM
I feel it funny when im asked were's the "any" key

[post=83274]Quoted post[/post]

[/b]

Here is the official Compaq answer regarding the "ANY" key:

Link

[Benny]

Humbug
http://www.snopes.com/humor/business/wordperf.htm

you people should know better.