Bad Company 2 - Known Issues

[TeaLeaf]

This info is from our server provider's website and I thought it would be helpful to post it here as it answers several recurring questions!

Bad Company 2 - FAQ & Known Issues
The following are common questions for Bad Company 2, if you have a problem please check the list below before submitting a support request

    * Pings aren't showing in the server browser
    * PunkBuster filter in the server browser doesn't work
    * Server Name filter is case sensitive
    * Server list doesn't always display all server
    * Daemons for BC2 are not supported
    * Server Descriptions / MOTD isn't displayed correctly
    * What the the available settings for Bad Company 2 servers?
    * How does reserved slots work in BC2?
    * Settings only work for the first map / round
    * All servers are crashing a lot
    * Can't connect to a server

Pings aren't showing in the server browser
Currently pings in the server browser use ICMP echo, which is often blocked by firewalls both on machines e.g. windows firewall and on routers. If your client isn't displaying server pings check to ensure that your firewall isn't blocked.
In addition windows Vista and Windows 7 users may need to run BC2 as an administrator to enable pings to work

PunkBuster filter in the server browser doesn't work
The filter option for PunkBuster in the server browser currently doesnt work, it always returns zero results.

Server Name filter is case sensitive
If you use the server name filter to find your server be aware that it is currently case sensitive so searching for "multiplay" will not return servers with "Multiplay" in the name

Server list doesn't always display all servers
There is a known issue that is preventing all servers being listed all the time in the server browser, the workaround is to refresh the list and if this doesn't help to restart your server

Server Descriptions / MOTD isn't displayed correctly
Currently server MOTDs set in ServerOptions.ini -> ServerDescription don't display correctly, this is a bug in the BC 2 client

Settings only work for the first map / round
If you configure your server with custom settings via Startup.txt such as enabling hardcode then the server will only remember these settings for the first round of the first map.
This is a bug in the server, the only known workaround is to set these setting again using rcon once the server has started. To do this you can use ClanForge -> Server -> LiveControl -> Current Game -> Update Settings without changing anything.

All servers are crashing a lot
As you will have noticed Bad Company 2 servers aren't very stable and are crashing quite a lot. This is a known issue which is combination of the problem with EA Master servers, when the server looses connection to the EA Masters it will crash, and with some bugs in the server code which are causing crashes as well.
Both EA and DICE are aware of the problems and are working to provide fixes for this issue ASAP, we hope to be seeing more patches over the following days / weeks which increase the stability of the servers.

Can't connect to a server
The problems with the EA masters are causing a number of other issues beside server crashes one of these is that attempting to join a server will report it lost connection to the server, this is not the case the problem is that the Master server provided invalid information to the client so when the client tries to join the server it can't find it.
If this repeated happens with your server the only potential fix is to turn your server off for a while e.g. 30mins and then turn it back on, not ideal but its been seen to help sometimes.
Again EA are well aware of the master server issues and are working to fix them ASAP.

[Gone_Away]

Thanks TL.. It does explain a lot.. Especially when we can't see the server after a crash / restart.

[Tutonic]

That's an annoyingly high number of issues, considering the lengthy beta testing.

Hopefully they'll have it sorted soon.