Wow down

[JonnyAppleSeed]

We are currently experiencing external general connectivity issues which started on the night of the 28 - 29/12

Symptoms of this issue include either being unable to connect properly to a character, i.e. being stuck on a loading screen, or being disconnected once in-game.

Our network technicians are investigating this issue, and we will update here when we have further information regarding this issue.

We apologise for any inconvenience caused by this issue.

It not playing ball for me at the moment (virgin) hangs at 90% on the load screen :sad:

[Riggy]

same for me (also with VM)

[Whitey]

Same for me and I'm with BT.

[Deminion]

Same issue in Denmark. Watching Top Gun instead. "Maverick got the ball"

Sendt fra min MB526 med Tapatalk2

[Noréia]

same for me here in switzerland!

[smilodon]

Seems to be an external issue according to Blizzard (info on the log in screen). I have no issue getting connected from UK Virgin Media

[Slush]

Same problems in Norway (Telenor ISP). How's Telia and Sweden doing?

[TeaLeaf]

No problems with BT from UK.

Edit: Hmm, maybe I posted too quickly.  It got through to the character screen no problem, but then got stuck at 90% of loading realm.   I got the 'spawn' sound, but no Stormwind materialised around me so I guess the corrected answer is:

Serious problems with BT from UK.


I'll try again later and let's hope it is fixed in time for the competition!

[Guru]

Blizzard saying it an ISP/Connection issue...

Let's look at this for a second in some technical detail.

The blizzard servers are currently behind Telia (AS1299), as seen here:

BGP routing table entry for 195.12.224.0/19, version 66464082
Paths: (1 available, best #1, table default)
Multipath: eBGP
Advertised to update-groups:
2 3 6 7 10
2914 1299, (aggregated by 1299 xxx.xxx.xx.xx)
xx.xxx.xxx.xx from xx.xxx.xxx.xx (xxx.xxx.x.xx)
Origin IGP, metric 0, localpref 100, valid, external, atomic-aggregate, best
Community: yyyyy:yyyyy

Telia is not showing any issues on anything else at the moment, no major changes in their routing or bgp announcements on any of the analysis sites.

Latency to blizzard's gateway where it hits their firewall is fine, no packet loss to the hops that normally start timing out where it hits their filters...

Checked this with multiple other points as well, from various places on the net...

Quite frankly, I call B.S on Blizzard blaiming their ISP because the routing tables and the rest don't reflect their statement. I also call B.S on blizzard telling everyone that every problem is their ISP or their router.... There aren't hundreds of thousands of broken routers out there...

Blizzard, we know that issues occur, we know that everyone has problems, but at least be honest about it and tell your users the truth, and stop acting like apple with a broken iphone where it's never their problem....

[Tanales]

Same problems in Norway (Telenor ISP). How's Telia and Sweden doing?

Ive got Telia as ISP and have the same issues

[Pendice]

I have Sky and having the same issue, so well done blizzard. blame everyone's internet providers.

[Riggy]

Waaaaaaaaaaaaaaaaaaaaa - that is all

[Pendice]

lol Riggy, let it out hun

[Riggy]

Been away for a week and now this, I had enough of doing RL stuff and despite almost 5.8k posts no new update

[Riggy]

Update 12:00 GMT: This issue is still being investigated and worked on, and our network team is working with our network partners to resolve this issue as soon as possible. We do not have an estimated time for a solution yet, and will update you with further information as soon as we have it.