Docking computer malfunction

[Ranualf]

Ok my new HOTAS arrived this morning, a few days early- glad i didn't pay for express delivery!

1st impressions, box is fairly heavy..
Out of the box its a pretty hefty piece of kit, base is longer, than my previous set up, but not as wide, seems fine on the desk.
Key point, it is in fact two (2) separate items, no annoying serial cable
1st thing i did was lube the base of the joy stick with some of the wives vaseline, to help eliminate "stickation" (go watch the vids) and the same for the top and bottom of the spring  to prevent squeak.
 onto the download and install, then i`ll set it up in game..

and take it for a test flight..

seems i have a glitch..

For some weird reason, the game does not reconise the flight stick.. (lol ***)
so i`ve uninstalled the drivers, pulled both units in and out of USB2 (not 3 due to the other glitch) and still no joy..

Its getting weird now.... weird!

[Ranualf]

Hmmm

Seems i got a dodgy joystick as part of my hotas set up...

The thruster control block worked great, and would accept input commands when setting up my profile, except the joy stick refused to do so... i could move it up, down left with and twist for yaw for the settings, but that's where it stopped, the game refused to reconise the HAT controls or the trigger commands..

What set this off.. well i suspect i had received a RMA item, as the security seal on the box was broken and this made me "sceptical" about the items authenticity .... further to this the part for the HOTAS were sealed with sellotaped plastic bags, not package sealed.

So its been returned, and let see what happens next..
starting to be annoyed now ..grrr online shopping is great when it works, but when it goes wrong its a pain in the asp!

[BrotherTobious]

Sorry to hear this mate

[Ranualf]

Sorry to hear this mate

I know i need my space flight fix

But hey i get to play other stuff now!

[Ranualf]

The waiting game has started... your move (creep)
Bonus cookie for naming the film (easy)

[ArithonUK]

The waiting game has started... your move (creep)
Bonus cookie for naming the film (easy)

"Dead or alive, you're coming with me..."
"Can you fly Bobby?"
"Please put down your weapon. You have thirty seconds to comply!"
"I'd buy that for a dollar!"

The film you were thinking of was 1988's futuristic revenge western, Robocop, but the original quote was from 2000A.D.'s "Judge Dredd".

“I was one of the young guys at Columbia so someone decided to give  me a bunch of comics and I was told, ‘Have a look at these and see if  there are movie ideas in there.’ I remember reading Iron Man, which I  liked, and Judge Dredd â€" which was just starting to do the rounds in the  US at the time. There was a short time when everyone seemed to think  Robocop should be serious, just like other Eighties action movies, and I  always argued, ‘No, no â€" it has to be funny. It needs the sort of humor  that you see in the Judge Dredd comics.’ I remember giving Paul  Verhoeven some issues of the comic to read, and he really liked it.”

[Ranualf]

"Can you fly Bobby?"

The film you were thinking of was 1988's futuristic revenge western, Robocop, but the original quote was from 2000A.D.'s "Judge Dredd".

Well done here`s a cookie for you :dmw:
"Can you fly Bobby?" was really funny
[video=youtube;IT2lcMe4HZw]https://www.youtube.com/watch?v=IT2lcMe4HZw[/video]


Although i`m note that much of a film buff, the additional information was a revelation!

[Ranualf]

Still waiting to hear back from my supplier.. /sigh

[albert]

You need to call them man! Taking too long!

[Ranualf]

You need to call them man! Taking too long!

Well they recieved my parcel on the 15th (posted on the 11th) and i tracked it, yes i need.

So i sent them a nice email thanking them for their quick turn around and return post. Also asking about what will be happening next.

Then had just finished testing the "defective part" (aka the joy stick) and guess what- its broke /shocked & stunned!
so a few emails traded and they asked if i wanted a refund or a replacement.
Asked for the same item, although preferably one that worked..

So they are going to sort one out for me.. this one had better have its security seal in place outs its getting put in the return post :taz::taz::taz:

[Ranualf]

The HOTAS saga continues.. now into its 3rd episode!

So to recap, this is whats happened thus far:

1st hotas broke, sent back, full refund - happy customer
Ordered a new shiney X55 HOTAS- as recommended by several people

New x55 arrived- broken security seal- slightly damaged box- i discovered it to have a defective joystick. Sent back (not happy customer)

Today (21/5) received "new x55"... opened package- NO security seal.. i am now really suspicious - i set it up- seemed fine..

Took the asp out of the dock and discovered that the right twist yaw was permanently on! Makes for flying like a fish out of water..

I decide to give them a "generous benefit of the doubt" and do some troubleshooting
a few hours later- troubleshooting is complete- various USB ports tested, software/ driver tested- same issue spinning ship
I rebound the yaw to another key- no spin, hmmm

Decided to take the Anaconda out for a spin (literally)
Tried to rebind it to the joystick- not accepted! Some time later- i manage to dock (like a complete scrub dock- messy and inept)

So, i contact seller, ask for a post it sticker, and a full refund (really miffed at them now)

I also decide to contact Amazon and complain about the seller, stating that both items have the security seal broken / missing and that this is proof that they have not been "tampered with" or been opened previously.

Now it may be that i`m just unlucky to receive two broken joysticks (sods law and all that), but to receive two items without security seals is not. As i stated to amazon, they are in place to provide the consumer proof that they have not been tampered with or opened , and that the item has come directly from the manufacturer. With broken/ missing seals this greatly weakens the trust between buyer / seller and should an item be broken, the fault then lies with the seller. They agreed that this was unusual and are investigating the seller (Box Limited)

Me, personally i think that the supplier is getting RMA items and flogging them on as "new", just a personal thought, but i could be completely wrong...
Of course i can't come out and directly say that to amazon, but i indicated to them that i had suspicions about the "items authenticity as advertised".
No i am confident in that amazon takes such issues seriously - Why you may ask. Well the good/ bad news scale is a factor of 15:1, meaning it takes 15 good things said about a seller to counteract 1 bad thing, and amazon are a very large company.

So lets see where we go from here, back to square 1... /sigh

[OldBloke]

My X52 Pro (directly from Amazon) also came with no security seal and a tatty box. Seems OK although I suspect it's not new.

[Twyst]

My "new" STXII soundcard was also 2nd hand from Amazon. The mod chips had bent pins and the security sticker was nowhere to be seen. Luckily the card itself works fine and sounds excellent so now that miffed, but still.
These days I use Amazon as a last resort if nowhere else stocks it because i can normally find it cheaper elsewhere these days.

[albert]

The problem with all these used goods being passed off as new is you may have an invalid warranty, have accepted a used good and are happy with it so Amazon think they can get away with crap like this and lastly someone sent it back for a reason. I'd never accept this.

[Gorion]

The problem with all these used goods being passed off as new is you may have an invalid warranty, have accepted a used good and are happy with it so Amazon think they can get away with crap like this and lastly someone sent it back for a reason. I'd never accept this.

Seconded.  Remember, you're giving them good money so expect good new and sealed objects.  Unless it was marked as second hand.