Ebuyer is ok, unless you have a problem.

[Penfold]

I've had problems with returns to Ebuyer - it caused me so much grief that I ain't buying anything from them again.

I also found Overclockers really reluctant about taking something back. I ordered a monitor and it had a few dead pixels. They said that 3 dead pixels was not enough to warrant a fault so I then said I wanted to return it under DSR. *That* conversation took several emails back and forth before they acknowledged my rights and issued an RMA number.

Now I go to Scan Computers. I know it's probably not the cheapest option but if I want something and they stock it's to them I go. From my experience with them, their customer service is 2nd to none.

Each to their own and I'm sure for every bad Ebuyer experience there's a dozen which are fine. Just damned irritating when something's not right, it's not your fault and it's a hassle getting it sorted :angry:

[DarkAngel]

I don't buy from ebuyer anymore i remember having a issue with a faulty product and they refused to refund, needless to say i got legal on their ass to force the refund.

I find Amazon the best service on-line and their prices are very competitive.

[DannagE]

Just had a check on the site. Isn't the number under the contact us...

We are open: Monday to Friday 9am - 7pm (excluding Bank Holidays) and Saturday 9am - 5pm.
  By telephone:
 General enquiries: 0871 521 33 00 line are open Monday - Friday 9am - 7pm (excluding Bank Holidays) and Saturday 9am - 5pm.
Product advice and Telephone order: 0872 111 22 22 line are open Monday - Friday 9am - 7pm (excluding Bank Holidays).
    Please remember to use the international dialling code (+44) when calling from outside the UK

[Penfold]

Or if you think it sux that they make money on your phone calls

01430 433605
01430 433673
0845 121 0523