Respawned

sulky_uk · July 16, 2012, 05:34:42 PM

mine works after not logging in since the everybody kept killing oldie and me night in early march

Sparko · July 16, 2012, 05:36:45 PM

Quote from: Gandalf;354780how odd. I've not been on there for probably three months, maybe even longer. I can't remember when!

I've just logged in now and everything is as before. My character is untouched.

Same with me I was inactive for around 2 months and still have all my stuff, 4 weeks is a rather short period to start deleting accounts

RizZy · July 16, 2012, 09:46:58 PM

How very bizarre, I only logged in a handfull of times in the 1st place as it was - got to level 6 maybe? & when I went on the other day my account was still there, probably not been logged into in 6 - 9 months?

Gortex · July 17, 2012, 11:29:57 AM

Most strange but this is the mail I got from Bigpoint.

Hello,

Unfortunately, accounts that are inactive for more than 4 weeks are subject to being marked for deletion as per the terms of service.

If you are not able to locate your account on any of the servers, this is probably the case.

We are not able to re-activate accounts that have been removed.

We apologize for the inconvenience.

Sincerely,

Jeremiah

--
Bigpoint Support USA

Bigpoint, Inc.
http://www.bigpoint.com

Penfold · July 17, 2012, 03:28:02 PM

Blunt.

albert · July 19, 2012, 10:59:30 PM

Tell him you were away on business for a month and come back to find a game you've paid much cash to play and still wish to play is no longer accepting your login. They should at least re-credit you with any monies or levels you previously had.

Liberator · July 19, 2012, 11:22:44 PM

But you still appear in the fleet roster as a level 30.

Sparko · July 20, 2012, 02:13:57 PM

Anyone for some smurf busting tonight?

TeaLeaf · July 20, 2012, 02:22:35 PM

Just logged in to check, my account is still there too. Bizarre way to treat customers tbh if that's the reaction you got :sad:

smilodon · July 23, 2012, 08:14:54 AM

Gortex dumb question but you're sure you're logging in with the correct details? As Liberator says you do still appear to exist on the Wing Roster, so in theory your account should be intact? Did you make multiple accounts?

Gortex · July 23, 2012, 09:10:55 PM

Quote from: smilodon;355145Gortex dumb question but you're sure you're logging in with the correct details? As Liberator says you do still appear to exist on the Wing Roster, so in theory your account should be intact? Did you make multiple accounts?

Yer I did think that as I did play around with a smurf for a bit on a different server but I really don't remember ever creating another account for it. I did even try all three e-mail addresses I have which might have been used to set up my account and only the one worked which is the one with my level 30 toon.

I logged on Feezuki account today to and her toon is still there and she has not played longer than my self. I think I might have another crack at Bigpoint and see if I can convince them.