UK Pings

vobler · February 02, 2007, 08:07:48 PM

Seems to me in Norway that all UK LFS servers have increased pings lately.

I did a trace for sombody to look at. Hopefully it can be fixed.

All other EU servers are in the 70ms range. My local servers are in the 30-40 range. But all UK servers are in the 300 ms range. Dead Men Racing used to be 70ms too.

Sporer rute til host-87-240-138-20.hi-velocity.net [87.240.138.20]
over maksimalt 30 hopp:

1 154 ms 14 ms 99 ms speedtouch.lan [xxx.xxx.xxx.xxx]
2 20 ms 14 ms 14 ms ti511210a080-l1.ti.telenor.net [80.213.112.0]
3 10 ms 10 ms 10 ms ti0037d320-ge0-1-6-10.ti.telenor.net [146.172.80.89]
4 * * * ForespÃ¸rsel avbrutt. (means request aborted)
5 * * * ForespÃ¸rsel avbrutt. (means request aborted)
6 22 ms 22 ms 22 ms ti0001b300-ge0-1-0.ti.telenor.net [146.172.105.10]
7 407 ms 407 ms 403 ms host-87-240-128-2.hi-velocity.net [87.240.128.2]
8 405 ms 408 ms 406 ms host-87-240-128-50.hi-velocity.net [87.240.128.50]
9 401 ms 410 ms 415 ms host-87-240-138-20.hi-velocity.net [87.240.138.20]

SÃ¸king fullfÃ¸rt.

Regards

Verner

OldBloke · February 03, 2007, 12:56:38 AM

This has been forwarded to Hi-V for investigation.

vobler · February 04, 2007, 08:07:25 AM

Quote from: OldBloke;175672This has been forwarded to Hi-V for investigation.

Seems like that investigation is finished. Pings are below 60ms (in game) here now sunday morning. :clap:

Same with the STCC servers. Good work someone!

Thanks!

vobler · February 04, 2007, 05:30:04 PM

Quote from: vobler;175776Seems like that investigation is finished. Pings are below 60ms (in game) here now sunday morning.

Up in the 400ms range again now. Too bad.

Antho · February 05, 2007, 08:57:32 AM

We picked up on this on Saturday and moved some traffic around. If you are still experiencing issues could you send the latest tracert through to us directly at support @ hi-velocity.net

Thanks
A

Anonymous · February 05, 2007, 09:08:58 AM

Quote from: Antho;175873We picked up on this on Saturday and moved some traffic around. If you are still experiencing issues could you send the latest tracert through to us directly at support @ hi-velocity.net

Thanks
A

Thanks for dropping in Antho. Much appreciated.

vobler · February 05, 2007, 09:10:51 AM

Quote from: Antho;175873If you are still experiencing issues could you send the latest tracert through to us directly at support @ hi-velocity.net

I will, thanks. I will also send it to Telenor Support. Because I am now testing from my line at work (not Telenor) and here it is in the 40ms range. Seems like it may be on my (Telenor) side.

Regards

Verner

Antho · February 05, 2007, 09:50:06 AM

Thanks Vobler

Out of interest can you please post a trace from your office connection just so that I can compare the traffic routes?

Cheers
A

vobler · February 05, 2007, 10:05:16 AM

Quote from: Antho;175892Out of interest can you please post a trace from your office connection just so that I can compare the traffic routes?

Here is the trace from my office connection.

Tracing route to host-87-240-138-20.hi-velocity.net [87.240.138.20]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms xxx.xxx.xxx.xxx
2 1 ms 1 ms 1 ms ge01.sw-sevollen.mimer.net [213.184.211.134]
3 1 ms 1 ms 1 ms router.mimer.net [213.184.204.17]
4 1 ms 1 ms 1 ms ch1.core-holen.mimer.net [83.243.156.2]
5 14 ms 14 ms 14 ms 193.28.236.189
6 14 ms 14 ms 14 ms oso-b1-pos0-0.telia.net [213.248.101.69]
7 22 ms 22 ms 22 ms kbn-bb1-link.telia.net [80.91.249.23]
8 27 ms 27 ms 27 ms hbg-bb2-pos5-0-0.telia.net [213.248.65.125]
9 40 ms 40 ms 40 ms ldn-bb2-link.telia.net [80.91.249.14]
10 40 ms 40 ms 40 ms ldn-b1-pos9-2.telia.net [213.248.64.94]
11 40 ms 40 ms 41 ms ldn-tch-i1-geth1-1.telia.net [213.248.100.218]
12 41 ms 41 ms 41 ms 113069-ldn-tch-i1.c.telia.net [213.248.74.42]
13 41 ms 40 ms 40 ms 195.72.129.62
14 41 ms 41 ms 41 ms host-87-240-128-50.hi-velocity.net [87.240.128.50]
15 42 ms 41 ms 42 ms host-87-240-138-20.hi-velocity.net [87.240.138.20]

Trace complete.

Anonymous · February 05, 2007, 10:08:59 AM

Antho,

if it helps I'm on BY Cable and if I trace to the server when there is a prob then I see problems starting at this address:

host-87-240-128-2.hi-velocity.net

and usually in enta.net just before it (their router seems to be easily overloaded)

Don't know if this will help or hinder but thought I'd pass it on anyway

Antho · February 05, 2007, 10:18:09 AM

Thanks guys

The Telenor issue seemed to be between their network and ours on the last hop, however as it was one single hop it is very puzzling! The traffic coming from Telia comes to us in the manner expected. I will see what I can find out about the Telenor network now

A

vobler · February 05, 2007, 10:54:01 AM

Quote from: Antho;175898The Telenor issue seemed to be between their network and ours on the last hop

I got an answer from Telenor now. They point out these lines in the trace and says that it is not in their system, as their last point is answering fast.

6 22 ms 22 ms 22 ms ti0001b300-ge0-1-0.ti.telenor.net [146.172.105.10]
7 407 ms 407 ms 403 ms host-87-240-128-2.hi-velocity.net [87.240.128.2]

Telenor suggest that Hi Velocitys first point is too heavily loaded at peak times.
Funny, I never have seen pings in the 100-200 ms range.

BigFatCat · February 05, 2007, 12:54:15 PM

Don't know if it's any use, but here's another residential UK tracert:

Tracing route to host-87-240-138-20.hi-velocity.net [87.240.138.20]
over a maximum of 30 hops:

1 73 ms 69 ms 100 ms dsldevice.lan [192.168.1.254]
2 24 ms 27 ms 29 ms lo0-homesurf.pte-ag2.plus.net [195.166.128.73]
3 28 ms 26 ms 25 ms ge0-0-0-506.pte-gw2.plus.net [84.92.4.106]
4 26 ms 26 ms 25 ms vl23.pte-gw1.plus.net [212.159.4.27]
5 27 ms 25 ms 26 ms lonap1.enta.net [193.203.5.134]
6 26 ms 25 ms 25 ms te5-3.telehouse-east2.bdr.enta.net [87.127.236.37]
7 27 ms 25 ms 29 ms te5-1.telehouse-east.bdr.enta.net [87.127.236.33]
8 26 ms 26 ms 40 ms host-87-240-128-2.hi-velocity.net [87.240.128.2]
9 31 ms 27 ms 30 ms host-87-240-128-50.hi-velocity.net [87.240.128.50]
10 28 ms 28 ms 27 ms host-87-240-138-20.hi-velocity.net [87.240.138.20]

Trace complete.

delanvital · February 05, 2007, 12:56:54 PM

FWIW, pings from DK, which goes via Holland, are now better than ever. I used to be in the early 50's (and have had periods with problems) but my ping is not typically 39-43ms

(no more 21 jumps!)

vobler · February 05, 2007, 02:24:44 PM

Quote from: BlueBall;175896if it helps I'm on BY Cable and if I trace to the server when there is a prob then I see problems starting at this address:
host-87-240-128-2.hi-velocity.net

Just to clearify, this means that you also see raised pings periodically?

If that is the case, it must be a hi-velocity.net problem.