The Final Straw?

[Doorman]

This is a copy of an email I received and my reply. I'll probably be struck from the register now.

Dear Steam user,

This is an automated message generated by Steam account administration.

Steam has detected that your copy of Half-Life Platinum Pack has already been registered to another Steam user. Your product's CD-Key (the number printed on the CD case which you were asked to type in after installing the game) matches one already in our database.

The CD-Key you entered is: XXXXXXXXXXXX

You will not be able to play Half-Life Platinum Pack unless you provide an unclaimed CD-Key. To provide an unclaimed CD-Key, you will need a copy of Half-Life Platinum Pack which has not already been registered on Steam. Double-click on the name of the game in Steam's "Games" window and then follow the given instructions.

1. This is not a copy of Half life Platinum, it is a genuine copy of the original Half-Life owned by me for the last 4years at least.
2. If there is another copy on your records it belongs to me on the account doorman@finnglish.co.uk  
3. There would not have been the neccessity to create another account if your software was anything like efficient. This has been the most unpleasant and exasperating experience in the world of gaming and computers that I have ever had. I am not alone in this. In fact I do not know anyone that has had a trouble free 'upgrade'
4 The original installation did not even ask me for a CD-Key wheras the second 'from scratch' installation did.
5. Do you know what you're doing? You've taken a great game and completely f***ed it up!
6. Well done.
In anger, R.W.Attwood

Edited by TeaLeaf to remove CD key

[OldBloke]

Far too polite and terribly understated  :flirty:

gg.pld.

[Anonymous]

That about covers it for me. many thanks.

[smilodon]

That's going to be a big problem for people who lost their first registration due to Valves borked system. Maybe if you e-mail them from the e-mail that they have registered to you and tell them you'd like them to delete you or something...oh I don't know either.

[Doorman]

Thanks TL. Security was never my strong point. Come to think of it, I don't have a strong point.