Virgin Mobile

Started by OldBloke, January 01, 2009, 08:20:53 PM

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OldBloke

January 01, 2009, 08:20:53 PM
I've been unable to access the Virgin Mobile site for a few days.

Could someone who is on BT try it please?

http://www.virginmobile.com/vm/home.do

Ping fails too (resolves to 129.35.68.230)

Tracert gets as far as 129.35.67.130 then times out.
"War without end. Well, what was history if not that? And how would having the stars change anything?" - James S. A. Corey

ghoule211

#1
January 01, 2009, 08:23:23 PM
It appears there is a sale on at the moment (a few actually).....
 
it seems ok from here though
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Whitey

#2
January 01, 2009, 08:52:48 PM
I'm with BT and it's fine for me.

Doorman

#3
January 01, 2009, 08:58:40 PM Last Edit: January 01, 2009, 11:20:59 PM by Doorman
No problem here. Maybe they know you work for the opposition?










     

Jabbs

#4
January 01, 2009, 09:56:58 PM
Quote from: OldBloke;256670I've been unable to access the Virgin Mobile site for a few days.

Could someone who is on BT try it please?

http://www.virginmobile.com/vm/home.do

Ping fails too (resolves to 129.35.68.230)

Tracert gets as far as 129.35.67.130 then times out.

It's ok for me and I'm a Virgin customer
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T-Bag

#5
January 01, 2009, 11:02:22 PM
Works for me. I'm connected on a BT line...but through Nildram. Site took a while to load. Might be bad hosting/getting too much traffic.
Juggling Hard Disks over concrete floors ends in tears 5% of the time.

BrotherTobious

#6
January 01, 2009, 11:21:30 PM
I am on BT with Zen using open DNS and got there no probs!
"It's hard, but not as hard as Arma!!!" Tutonic
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OldBloke

#7
January 02, 2009, 07:27:38 PM
Still nothing for me.

Any suggestions?
"War without end. Well, what was history if not that? And how would having the stars change anything?" - James S. A. Corey

DarkAngel

#8
January 02, 2009, 07:34:24 PM
Works fine for me.

im on Virgin Broadband.

Jabbs

#9
January 02, 2009, 10:02:53 PM
Quote from: OldBloke;256804Still nothing for me.

Any suggestions?

Possibly your 'node' (ISP) has some DNS problems? Ask a neighbour who is on same ISP as you to also check.
Start Folding and get yourself one of those nice new badge thingies, it\'s a good cause.  Check out the stats

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Anonymous

#10
January 02, 2009, 10:12:24 PM
Quote from: OldBloke;256804Still nothing for me.

Any suggestions?

Try changing your DNS servers?

Try OpenDNS or Virgin Medias own DNS servers:

OpenDNS:

https://www.opendns.com/smb/start

VirginDNS:

Primary DNS Server : 62.31.64.39
Secondary DNS Server : 62.31.112.39

OldBloke

#11
January 03, 2009, 11:51:13 AM
Quote from: BlueBall;256819Try changing your DNS servers?

Try OpenDNS or Virgin Medias own DNS servers:

OpenDNS:

https://www.opendns.com/smb/start

VirginDNS:

Primary DNS Server : 62.31.64.39
Secondary DNS Server : 62.31.112.39

Thanks for the tip, BB but still no joy.

Can others ping and tracert to //www.virginmobile.com or is it blocked?
"War without end. Well, what was history if not that? And how would having the stars change anything?" - James S. A. Corey

Anonymous

#12
January 03, 2009, 12:07:05 PM
Quote from: OldBloke;256869Thanks for the tip, BB but still no joy.

Can others ping and tracert to //www.virginmobile.com or is it blocked?

I cannot tracert to //www.virginmobile.com as the destination address is blocked. However, I can enter it in a browser and I arrive at a portal asking me to choose my country location which then takes me to the relevant website (http://www.virginmobile.com/vm/home.do)

How is your DNS resolved at home? Does your router provide DNS or does a home server provide DNS.

You can always try "ipconfig /flushdns" on your PC to see if it is a local cache issue. Failing that I would try rebooting my router or clearing the cached lookups on your server.

lionheart

#13
January 03, 2009, 12:13:26 PM
I get exactly the same results as you from the ping and Tracert but the website opens fine.
On Be unlimited (LLU) here .
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OldBloke

#14
January 03, 2009, 12:17:53 PM
More info ....

I realised that this started happening when I switched to NOD32 :g:

So I disabled the NOD32 firewall and now I can get to the site using Firefox but not with IE. I switched the firewall on again and can still connect with Firefox (couldn't before) but still not with IE.

I tried adding http://www.virginmobile.co.uk/ to IE's trusted sites and still can't connect. :frusty:
"War without end. Well, what was history if not that? And how would having the stars change anything?" - James S. A. Corey
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